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Arrival: We ask that you arrive via our main entrance, 2160 Linden Drive SE. There is on-site parking both near our Visitor Center.
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Check-in: The Tour begins at the Visitor Center. If you selected Will Call, your tickets will be available there. The Visitor Center will be open thirty minutes before the tour. Please do not arrive late as the tour departs this building shortly after the start time.
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Tour: This tour lasts 90 minutes and is fully outdoors. This tour is not recommended for children or individuals who may have difficulty walking or climbing stairs.
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Capacity: Tours are limited to 16 people per time.
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Explore: Visitors are encouraged to explore the estate. Stop by Brucemore's free Visitor Center to learn more, enjoy exhibits about the families, and peruse Brucemore's gift shop. The Visitor Center is open from 9:30 a.m. to 3:15 p.m. Wednesday through Saturday and 12:30 to 3:15 p.m. on Sundays. The Visitor Center will open 30 minutes prior to the tour if scheduled outside of standard hours.
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Photography: Photography for souvenir purposes is welcome on the grounds, but is not allowed inside the mansion.
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Coats and bags: We are unable to store personal possessions while you are on the tour. You may wish to consider leaving large bags or other items in your vehicle.
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Weather: The tour may occur outside in light rain. Please dress for the weather.
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Ticket policies: All ticket sales are non-refundable. Tickets to Brucemore produced programs may be returned up to 24 hours prior to the program as a tax-deductible contribution or as an exchange for a different date or time of the same program, subject to availability. Other policies may vary.